The CAIO Briefing

Board-ready analysis of applied AI—case studies, playbooks, and metrics leaders can act on this quarter.

Agentic AI platform Citi Stylus Workspaces deployed to 5,000 Citigroup employees automating client profiling and report generation workflows

How Citigroup Made AI Literacy Mandatory for 240,000 Employees (While Competitors Debated Whether to Start)

Citigroup didn’t pilot AI with a small team to test feasibility. They deployed agentic AI to 5,000 employees simultaneously across the US, UK, India, and ...
Kristin Ginn, Chief AI Officer and HR leader, explaining how AI activates human creativity and strategic thinking in workplace environments

Using AI at Work to Activate Humans in the Workplace with Kristin Ginn

Beyond Automation: How AI Empowers Human Potential in Modern Organizations The latest episode of Using AI at Work features Kristin Ginn, a seasoned HR leader ...
Coca-Cola retail manager receiving AI-powered WhatsApp inventory recommendations that increased store sales by 8% through optimized restocking predictions

How Coca-Cola Increased Store Sales 8% Using AI

Coca-Cola ran a pilot program where AI sent WhatsApp messages to retail managers telling them exactly when to restock specific products. Not generic inventory alerts. ...

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