Put the details in one place.
Extract information from standardized ACORD insurance certificates into a dashboard, reducing manual data entry.
DEB Construction
15 hours a week
back.
Certificate-of-insurance paperwork was taking up a large part of one person’s week. DEB automated the routine processing and follow-up, freeing that time for other work.
IndustryCommercial construction
Result15 hours per week, client-reported
WorkCertificate-of-insurance processing
Find the work worth fixing
Start with the task
nobody wants to do.
DEB’s team looked across departments for repetitive work that took time away from more useful things. Certificate-of-insurance administration stood out.
Certificates arrived by fax. Someone entered the details into a spreadsheet, checked expiration dates and chased subcontractors for renewals. The contract administrator tracked that work for two weeks. It was taking about 15 hours a week.
Handle the routine. Flag the exceptions.
Send the reminders on time.
Email subcontractors 30, 14 and 3 days before expiration, using the familiar email templates the team already relied on.
Make the call when it matters.
If a renewal is still outstanding two days before expiration, flag it for the contract administrator to follow up by phone.
The result
Saved about 780 hours over a year.
On ONE task.
The August case study reports 15 hours returned each week from this workflow. Across 52 weeks, that is about 780 hours available for higher-value work.
The fractional Chief AI Officer and AI development team worked with DEB’s internal CTO to build the system. The team kept its existing communication approach, so subcontractors received familiar reminders while the processing behind them changed.
Based on the August 2026 DEB case study. Weekly time returned is client-reported. The annual figure is an equivalent at that weekly rate, not a measured full-year total.
The next useful step
Bring one business problem to the call.
We’ll discuss how you’re using AI, where you’re stuck and whether CAIO support fits what you need.